We are here to answer your questions

Holiday Hours

Our office will be closed from noon on December 24th, 2015 and will resume normal hours on January 4th, 2016. Happy Holidays! 

Office Hours and Street Address

Monday to Friday, 9:00am to 5:00pm
Suite 560 (5th floor), 510 Burrard Street, Vancouver, V6C 3A8
Corner of Burrard and Pender, near Burrard and Waterfront Skytrain stations

Programs and Services in Your Area

Looking for information about literacy programs and/or services in your area? Take a look at our Literacy Directory. 

Donation Inquiries

Questions related to your donation, gift of security or tax receipt, please contact Gail Hanney, Director of Fund Development, Ph: 604-681-4199 x411. Canadian charitable number: BN 84105 3333 RR0001.

Media Requests

For media requests, please contact Dan Enjo, Ph: 604-681-4199 x416. Visit our Media Room for media kits, press releases, annual report or recent stories on Decoda in the news.


For questions about our literacy library, please contact Tina Chau, Librarian, Ph: 604-681-4199 x406.

Unsubscribe from Emails

Email us with “unsubscribe” in the subject line.

Contact Form

Your Name (required)

Your Email (required)


Your Message

Input this code captcha