Our Mission

To enhance the literacy and learning skills of children, youth, adults and families to improve their quality of life at home, at work and in the community.

Our Vision

A British Columbia where everyone has the literacy skills to thrive in their communities.

Our Values

Inclusion

• Addressing racism and settler colonialism in our programs and approaches to our work
• Understanding our path to reconciliation with Indigenous peoples
• Promoting an “everyone is welcome” approach in our workplace

Resiliency

• Raising the profile of the importance of literacy in challenging circumstances
• Developing innovative solutions and approaches
• Taking action and risks to address complex situations

Integrity

• Demonstrating accountability and outcomes based on key measures
• Demonstrating responsibilities to ourselves, our clients and our stakeholders

Optimism

• Believing in the potential of people to succeed in their lives
• Taking a strengths-based approach to our relationships and work
• Focusing on learning and achieving and providing relevant workable solutions

Collaboration

• Recognizing the diversity of our clients, stakeholders and audiences
• Demonstrating responsiveness to our clients and their unique needs and circumstances
• Engaging in the process of creating solutions together